These Terms and Conditions (“Terms”) govern your use of the website www.theminimall.com (“the Site”), owned and operated by Evergreen Enterprises (“we”, “us”, or “our”), a company registered in India, Maharashtra, with its principal place of business at Email:[email protected]
Phone:08591081642
Mailing Address:120, A Wing, SYNTHOFINE ESTATE, off Aarey Road, Hanuman Tekdi, Goregaon, Mumbai, Maharashtra 400063.
By accessing or using the Site, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, you must not use the Site.
1. Basic Information
1.1 Company Details
THE MINI MALL is an e-commerce website registered in Maharashtra, India under registration number 8591081642. You can contact us via email at [email protected]or by phone at 8591081642.
1.2 Website Usage
You agree to use the Site only for lawful purposes. You are responsible for ensuring that your use of the Site complies with these Terms, and you agree to comply with any applicable local, state, and international laws.
1.3 Acceptance of Terms
By accessing and using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms, including our Privacy Policy, which governs how we collect, use, and protect your personal information.
2. Product Information
2.1 Product Descriptions
We strive to provide accurate and complete product descriptions. However, we do not warrant that all descriptions, images, or other content related to our products are entirely accurate or error-free.
2.2 Product Variations
Products may vary in appearance due to differences in monitor settings, lighting, and other factors. We make no guarantees regarding the exact likeness of products as displayed on the Site.
2.3 Pricing and Stock Availability
All prices are listed in Indian Currency and are subject to change without notice. While we make every effort to maintain accurate stock levels, availability is not guaranteed, and we reserve the right to modify or cancel any orders if items are out of stock.
3. Ordering and Payment
3.1 Accepted Payment Methods
We accept payment via the following methods:
UPI
Cash on delivery
By submitting an order, you represent and warrant that you have the legal right to use the payment method provided.
3.2 Order Confirmation
After placing an order, you will receive an email confirmation with details of your order. Please note that this is not an acceptance of your order, but an acknowledgement that we have received it. A final confirmation of your order will be sent when your payment has been processed and your items are dispatched.
3.3 Billing Details
You agree to provide accurate, current, and complete billing information. You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account.
3.4 Security Measures
We use industry-standard encryption technology to secure your payment details during transmission. However, we are not liable for any unauthorized access to your information.
4. Shipping and Delivery
4.1 Delivery Options
We offer the following delivery options:
Standard Shipping: Typically the most economical option, with delivery times ranging from 5 to 7 business days depending on your location.
Expedited Shipping: A faster option for customers who need their orders sooner, with delivery in approximately 3 to 4 business days.
Shipping costs will vary depending on the delivery method and location.
4.2 Estimated Delivery Times
Estimated delivery times will be provided at checkout. While we strive to meet these estimates, we cannot guarantee delivery dates, and shipping times may vary based on factors such as weather, carrier delays, or other unforeseen circumstances.
4.3 Shipping Costs
Shipping costs are calculated at checkout based on the delivery method, order size, and destination. All shipping costs are the responsibility of the customer unless otherwise stated.
4.4 Damaged Goods during Transit
We are not responsible for goods damaged during transit. If your order is damaged, please contact the carrier directly for assistance or file a claim with them. However, if you receive damaged goods upon delivery, please contact us immediately so that we can assist with a resolution.
5. Returns and Refunds
5.1 Return Policy
You have 7 days from the date of delivery to return any products in new and unused condition, subject to our return policy. Some products may be excluded from returns due to hygiene reasons or their nature.
5.2 Eligibility for Returns
To be eligible for a return, the product must be unused, undamaged, and in its original packaging. You must also provide proof of purchase.
5.3 Refund Process
Once we receive and inspect your returned product, we will process your refund to the original payment method. Refunds may take [7] business days to appear in your account.
6. User Conduct
6.1 Acceptable Use
You agree to use the Site only for lawful purposes and in accordance with these Terms. You must not use the Site to engage in any illegal, harmful, or fraudulent activities.
6.2 Prohibited Activities
You are prohibited from:
Placing fraudulent orders or engaging in deceptive activity.
Attempting to gain unauthorized access to any part of the Site or related systems.
Uploading or transmitting harmful software, viruses, or malicious code.
6.3 Content Restrictions
You may not post, upload, or distribute any content that infringes upon the intellectual property rights of others or is otherwise unlawful or offensive.
7. Intellectual Property
7.1 Ownership of Content
The content on the Site, including but not limited to text, images, logos, videos, and software, is owned by or licensed to THE MINI MALL and is protected by copyright and intellectual property laws.
7.2 Restrictions on Use
You may not use, reproduce, modify, or distribute any content from the Site without prior written consent from THE MINI MALL.
8. Liability Limitations
8.1 Disclaimer of Liability
The Site is provided “as is” and “as available” without any warranties, express or implied, including but not limited to the accuracy or completeness of the content. We do not guarantee that the Site will be error-free or available at all times.
8.2 Limitation of Liability
To the fullest extent permitted by law, THE MINI MALL shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site, including errors or inaccuracies in product information, or loss of data.
9. Data Privacy
9.1 Collection and Use of Data
we collect personal data in accordance with our Privacy Policy [link to Privacy Policy]. By using the Site, you consent to the collection, storage, and use of your data as outlined in the Privacy Policy.
10. Dispute Resolution
10.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of [Your State/Country].
10.2 Arbitration
Any disputes arising out of or relating to these Terms shall be resolved through binding arbitration in MUMBAI, INDIA in accordance with the rules of the Mumbai Centre for International Arbitration (MCIA).
11. Account Termination
11.1 Suspension or Termination
We reserve the right to suspend or terminate your account at our sole discretion, with or without notice, for violations of these Terms or any applicable laws.
12. Changes to Terms
12.1 Modification of Terms
We reserve the right to modify or update these Terms at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site after any changes constitutes your acceptance of the revised Terms.
By using the Site, you agree to comply with these Terms and Conditions.